In that moment, I thought I ought to be more empathetic

Every week I publish a list of what I call, interesting links. I’ve recently changed the format by adding my own thoughts and analysis, as a way to show what I think of these articles. The idea is to get past simply link-blogging.

Sure, it’s more time consuming but it offers some value-add on top of the already published articles linked to.

I dislike comments sections on blogs as they’re generally a shortcut up the sphincter and into the bowels of human awfulness. A bit strong, but you get the idea.

On a recent linked article, I had one of those guttural reactions to a well-respected analyst’s article, who was seemingly incapable of correctly recalling the name of one of the most recognisable CEO’s in the world.

I was ready to fire off a missive detailing how his article could not be taken seriously because he could not appropriately name the person.

In that moment, my empathetic side presented itself, and I thought that it was clearly a mistake and in no way takes away from the meaning of the article. I reasoned that perhaps an overzealous auto-correct tool was to play, or that the article was originally written with the intent of pulling in the “other” person and was just just not spotted in editing before publication.

So instead of being snarky, I gently (I hope) pointed out to the person that there was surely an error.

We can all be critical and shoot down the simplest mistake, that’s the easy path.

Try taking the harder road, by being empathetic and understanding. But most of all, be helpful to the person.

Photo by Samuel Zeller on Unsplash